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Employment

Applicants must mail, fax, or email a resume with a cover letter to be considered.

Mail cover letter and resume to:
Human Resources Department
Heartland Blood Centers
1200 Highland Avenue
Aurora, IL  60506

Fax cover letter and resume to:

630-892-4590 Attn: HR


Email
cover letter and resume to:
jobs@heartlandbc.org

Jobs Available by Department

Administration Information Services
Donor Recruitment - Marketing Laboratory
Donor Services Maintenance
Hospital Services Public Relations
Human Resources Quality / Education

                                                                      Affiliates

 

Administration:

 

No positions currently available.

 

 

 

 

Donor Recruitment - Marketing:

 

 

Position Title:

Calendar Coordinator

Location:

Aurora

Hours:

Full Time

Monday – Friday 8:00 a.m. to 4:30 p.m. 

With occasional weekends and evenings

Travel:

         

Job Requirements:

Responsible for the overall management of the mobile and center scheduling calendar for Recruitment.  Will work as calendar liaison between Donor Services Management, Contact Center Management and Recruitment ensuring proper resource utilization and excellent customer service.  Assists with systems and processes to improve staffing and resource utilization within established guidelines.   Tracks calendar changes and trends, books and cancels drives as approved, updates changes within calendar, prints and sends PCL’s for newly scheduled drives, and produces reports for management.

Special Requirements:

(Licenses, degrees held, related experience): High School diploma or the equivalent and one to two years clerical experience.  Candidate must have strong ability to produce reports, documentation and communications using Excel and Microsoft Word.  Must be able to deal effectively with employees, possess excellent organizational skills and handle interruptions and multiple changes to work already completed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Title:

Contact Center/Customer Service Representatives

Location:

Aurora

Hours:

Part Time 32-39 hours/week

Hours vary:

Monday through Thursday 12:00 p.m. - 8:30 p.m.

Friday, 9:00 a.m. - 4:30 p.m.

Saturday 9:00 a.m. - 12:30 p.m.

Travel:

         

Job Requirements:

Responsible for calling previous donors to schedule their next blood donation appointment.  No COLD CALLING is required; all donors contacted have previously donated with Heartland Blood Centers.  

Special Requirements:

(Licenses, degrees held, related experience): High school diploma or the equivalent.  Requires a pleasant, articulate phone voice with good communication skills to effectively present information during one-on-one phone conversations with donors and/or to leave messages that achieve desired results.  Previous customer service experience or minimum of one year of out bound call experience required. Ability to stay focused on task and work independently.  Computer experience required. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Title:

Director, Mobile Recruitment

Location:

Aurora

Tinley Park

Hours:

Full Time

Monday – Friday 8:00 a.m. to 4:30 p.m. 

Some evenings and weekends required as needed

Travel:

         

Job Requirements:

The Director of Mobile Recruitment is responsible for planning, developing, organizing, coordinating, and managing all activities of the Mobile Recruitment Department at both the Aurora and Tinley Park locations. Responsible for analyzing capacity of daily, weekly and monthly mobile collections and works to achieve even scheduling of all mobile operations within established resource levels. Hires, trains and develops qualified staff within the Mobile Recruitment Department.  Develops and monitors the department budget and involved in the strategy for goal setting.   Assists in establishing and directing training programs and continuing education programs for department staff members and tracks staff performance. 

Special Requirements:

(Licenses, degrees held, related experience): Bachelor’s degree in Marketing, Communications or Public Relations accompanied by three or more years related work experience in the medicine/health, laboratory, blood services, or pharmaceutical area which includes direct responsibility for sales and/or fundraising efforts.  Incumbent must possess excellent interpersonal and influence management skills.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Donor Services:

 

Position Title:

Center Assistant/Historian

Location:

Yorkville  (Some training in Aurora).

Hours:

Full Time

Center Hours

Travel:

                    

Job Requirements:

Under the supervision of the Center Team Leader and Operations Supervisor, greets and supplies information to donors, patients, staff, and other visitors as appropriate at the center front desk or by telephone.  Provides general assistance to the staff and works on delivering all assistance rendered in a cordial manner thereby conveying to all the philosophy of the center as a warm and caring collection facility.  Also will determine donor eligibility based on donor medical histories.  Duties include but are not limited to:  receptionist, data entry, donor registration, refreshments, waiting area reading material, scheduling appointments for donors and patients, and handling mail. May receive training to determine donor suitability for blood donation.

Special Requirements:

(Licenses, degrees held, related experience): High school diploma or the equivalent.  One year of related experience and/or education required.  Excellent organizational skills with the ability to work independently required.  Must be able to demonstrate good customer service skills. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Title:

Center Phlebotomist

Location:

Winfield

Hours:

Full Time

Center Hours

Travel:

Travel required to other donor service centers.                      

Job Requirements:

Will conduct and determine donor suitability and draw blood from donors in accordance with SOP.  Other duties may be assigned by the Team Leader in charge.

Special Requirements:

(Licenses, degrees held, related experience): High school diploma or the equivalent.  Previous medical experience or education in a science related field preferred. Phlebotomy certification highly desired.  Excellent customer service and interpersonal skills, and ability to lift up to forty pounds required. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hospital  Services:

 

Position Title:

Product Distribution Associate

Location:

Aurora

Hours:

Full Time

Second shift, 4:00 p.m. to 12:30 a.m. 8 hour shifts, with rotating weekends and holidays.  Flexibility required to work first and third shifts when needed.

Travel:

             

Job Requirements:

Processes phone orders, labels blood components as ordered, prepares/packs product for delivery, performs final audits on product and documents all product orders and deliveries as specified in the Standard Operating Procedures and departmental procedures. Responsible for managing blood inventory levels by minimizing out dates and dispatching and routing Distribution Drivers.

Special Requirements:

(Licenses, degrees held, related experience): High school diploma or the equivalent, some college preferred and/or related experience. One to six months related experience and/or training or equivalent combination of education and experience. Must meet IEMA/NRC criteria for ‘trustworthy and reliable’ in order to operate the Blood Irradiator. Must meet current Heartland Blood Centers MVR (Motor Vehicle Report) criteria for making occasional pickups and/or deliveries.  Must be familiar with Chicago area, be able to work independently with minimal supervision and manage time efficiently.  Excellent customer service and organizational skills required.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Title:

Product Distribution Associate

Location:

Chicago Distribution Center (3628 N. Milwaukee Ave.)

Hours:

Part Time (32-39 hrs. /wk.)

day and evening shifts, 8-10 hour shift lengths,

Rotating weekends and holidays

Travel:

             

Job Requirements:

Processes phone orders, labels blood components as ordered, prepares/packs product for delivery, performs final audits on product and documents all product orders and deliveries as specified in the Standard Operating Procedures and departmental procedures. Responsible for managing blood inventory levels by minimizing out dates and dispatching and routing Distribution Drivers.

Special Requirements:

(Licenses, degrees held, related experience): High school diploma or the equivalent, some college preferred and/or related experience. One to six months related experience and/or training or equivalent combination of education and experience. Must meet current Heartland Blood Centers MVR (Motor Vehicle Report) criteria for making occasional pickups and/or deliveries.  Must be familiar with Chicago area, be able to work independently with minimal supervision and manage time efficiently.  Excellent customer service and organizational skills required

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Title:

Product Distribution Associate

Location:

Tinley Park

Hours:

Part Time (20-31 hrs. /wk.)

Start times between 11:00 a.m. – 3:00 p.m. 8 hr. shifts, 2-3 days/week,

with rotating weekends and holidays.  Flexibility to work other shifts on occasion. 

Travel:

             

Job Requirements:

Processes phone orders, labels blood components as ordered, prepares/packs product for delivery, performs final audits on product and documents all product orders and deliveries as specified in the Standard Operating Procedures and departmental procedures. Responsible for managing blood inventory levels by minimizing out dates and dispatching and routing Distribution Drivers.

Special Requirements:

(Licenses, degrees held, related experience): High school diploma or the equivalent, some college preferred and/or related experience. One to six months related experience and/or training or equivalent combination of education and experience. Must meet IEMA/NRC criteria for ‘trustworthy and reliable’ in order to operate the Blood Irradiator. Must meet current Heartland Blood Centers MVR (Motor Vehicle Report) criteria for making occasional pickups and/or deliveries.  Must be familiar with Chicago area, be able to work independently with minimal supervision and manage time efficiently.  Excellent customer service and organizational skills required.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Human  Resources:

  

Position Title:

HR Business Partner

Location:

Aurora

Hours:

Full Time

Monday - Friday 8:00 am - 4:30 pm

Travel:

             

Job Requirements:

The role of the HR Business partner is to ensure the delivery and alignment of HR support to achieve business objectives.  This position plays an integral role in the establishing strong partnerships with assigned business areas by leveraging knowledge of the business and its culture, talent requirements, and existing talent to deliver impactful solutions.  We will rely on you to ensure alignment of HR policies and practices, and support business leaders in the areas of workforce planning, organizational design, employee relations, engagement, talent and performance management, professional development, compensation, and benefits.  This role is key in proactively assessing and anticipating customer needs, effectively communicating needs with HR operations and business management, and seeking integrated solutions which deliver value added service. 

Special Requirements:

(Licenses, degrees held, related experience): A Bachelor’s degree from an accredited college or university in human resources or a related field is required.  Master’s degree in Human Resources or related field, or Senior Professional in Human Resources (SPHR) certification is preferred.  A minimum of 7 years of progressive human resources generalist experience in a complex work environment including resolving complex employee relations issues, working in partnership with business leaders, and employees to support the execution of organizational goals and objectives is required.  Successful candidates must have a demonstrated track record of building trust and delivering results.  This includes a proven track record and experience working collaboratively and developing strong, positive working relationships across a matrix organization.  Demonstrated knowledge of applicable HR laws, regulations and business practices is also required.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Title:

HR Representative

Location:

Aurora

Hours:

Full Time

Monday - Friday 8:00 am - 4:30 pm

Travel:

             

Job Requirements:

The Human Resources Representative serves as the front-line representative for the HR Department.  The Representative plays a key role in assisting employees, recruiting internal and external candidates, and leading various projects including employee events, policy roll-outs and onboarding.  In addition, this position compiles data, creates reports and maintains HRIS systems.

  • Recruiting: Sources, screens and offers qualified candidates positions.  In addition, will post open positions, conduct pre-employment processing, including background checks and coordinates with hiring managers.

  • Onboarding: Prepares orientation materials for new hires, conducts new hire orientation, prepares new employee files and facilitates benefit enrollment communication. 

  • Customer Service: Assists employees regarding questions, concerns, inquiries. Researches and follow through with employees. 

  • HR Projects: Leads employee events such as the annual service recognition program, annual job description process and regulatory reports

  • Employment Records: Maintains files, interfaces with payroll regarding status changes and updates computer system.

  • Will serve as backup for other HR functions and will perform other HR related duties as assigned.

Special Requirements:

(Licenses, degrees held, related experience): 

Education:

The ideal candidate will preferably have advanced education in business administration or Human Resources or equivalent work experience in Human Resources or related field.   

Skills: 

Strong customer service experience and advance PC skills are highly desired.  They must have exceptional organizational and interpersonal skills.  In addition, the ability to work independently with sound problem solving and critical thinking skills will be required.  The candidate will also maintain confidentiality; demonstrate strong attention to detail and excellent written and verbal communication skills. 

The HR department is team oriented and customer focused.  We are seeking an individual who thrives on helping others, looks to continuously learn and understands the importance of a team.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Information Services:

 

No positions currently available.

 

 

 

 

 

Laboratory:

 

Position Title:

Immunohematology Technologist

Location:

Aurora

Hours:

Part Time (1 position)

Variable shifts

Travel:

 

Job Requirements:

Performs all advanced testing procedures on Immunohematology work including, antigen and, special donor typings.  Resolves discrepancies per Immunohematology SOPs.  Works closely with the Immunohematology Supervisor in the maintenance of the Rare Unit Frozen Inventory to ensure an adequate supply for patients. Prepares special products such as freezing of RBC, deglycerolization of frozen RBC, washed platelets and washing of RBC. Offers input and technical advice to member hospitals based on individual level of Immunohematology experience and knowledge.  Performs searches for antigen screened units, performs testing and cross matching, and distributes to hospitals upon request. Also performs other tasks as required. Call rotation included. 

Special Requirements:

(Licenses, degrees held, related experience): MLT or MT (ASCP certified) and one year related specialized experience.  Candidates must meet CLIA requirements for high complexity testing and may need to provide college transcripts for review. 

Skills:  Capable of utilizing laboratory equipment for advanced and/or highly specialized testing with a level of understanding that is demonstrated by experience and/or theoretical knowledge gained by credentials and immuno specialization. Has an overall knowledge of work performed in a blood bank laboratory.  Requires excellent customer service skills, ability to communicate with staff and other blood bank employees, must be team-oriented, and must possess teaching/training skills.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maintenance:  

 

No positions currently available.

 

 

 

 

 

Public Relations:

 
No positions currently available.

 

 

 

 

 

Quality / Education:

 
No positions currently available.

 

 

 

Affiliates:

 

Position Title:

Stem Cell Recruitment Specialist 1

Location:

Blood Center of Wisconsin - Milwaukee

Hours:

Full Time

Travel:

Frequent travel throughout the state         

Job Requirements:

Make a life-saving difference by joining the dedicated Stem Cell Donor Recruitment Team at Michigan Blood. This position will be responsible for recruiting a diverse pool of stem cell/marrow donors for the Be The Match Registry of the National Marrow Donor Program (NMDP).  This involves working with colleges, community groups, organizations and families.
This role will recruit donors based on the NMDP recruitment goal to achieve Tier One status and develop and implement effective strategies for solicitation of funds to sustain the local Stem Cell donor program.

Special Requirements:

(Licenses, degrees held, related experience): The ideal candidate will demonstrate remarkable customer service and excellent writing and speaking skills. Bachelor’s degree required.  One to three years of social work, education, and sales experience preferred. This position involves frequent travel throughout the state and occasional evening and weekend work.
 
We offer a competitive salary and benefit plan.  If you want to be part of a lifesaving organization, please apply via our website: 
www.miblood.org

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Title:

Stem Cell Recruitment Specialist 2

Location:

Blood Center of Wisconsin - Milwaukee

Hours:

Full Time

Travel:

Frequent travel throughout the state         

Job Requirements:

Make a life-saving difference by joining the dedicated Stem Cell Donor Recruitment Team at Michigan Blood. This position will be responsible for recruiting a diverse pool of stem cell/marrow donors for the Be The Match Registry of the National Marrow Donor Program (NMDP).  This involves working with colleges, community groups, organizations and families.
This role will be prospecting and planning all aspects of marrow testing drives.  Develops, plans and implements site-specific effective fund raising strategies for Be The Match on Campus groups.

Special Requirements:

(Licenses, degrees held, related experience): The ideal candidate will demonstrate remarkable customer service and excellent writing and speaking skills. Bachelor’s degree required.  One to three years of social work, education, and sales experience preferred. This position involves frequent travel throughout the state and occasional evening and weekend work.
 
We offer a competitive salary and benefit plan.  If you want to be part of a lifesaving organization, please apply via our website: 
www.miblood.org

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Last Update 10/29/2014
For additional information, go to:
American Association of Blood Banks
Please send email to: jobs@heartlandbc.org

Please send e-mail to:
heartlan1@heartlandbc.org
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